0

DELIVERIES

 

The delivery of the ordered products will be performed as hereafter stated according to the delivery zone mentioned by the Customer.

Orders sent through the MEDUSE site before 12: 00 o’clock from Monday to Friday included, but excluding public holidays, shall be prepared and delivered within 48 hours following their receipt under the condition of the validation of its payment as stated in article 5 hereafter relating to payments. Orders received on Saturdays, Sundays or public holidays will be processed during the following Monday or closest working day.

There will be no partial deliveries.

 

4.1 Deliveries in Metropolitan France and Corsica (Zone 1)

The Customer may choose between the following solutions: Colissimo with follow-up with a possible option between:

- Delivery at home within 2 to 5 days; cost will be 7.5 €, including taxes; free delivery from 70 € of purchase

- Delivery at delivery point within 2 to 5 days; cost will be 6 € including taxes; free delivery from 70 € of purchase

 

4.2 Deliveries in other zones

4.2.1 Zone 2

Zone 2 comprises the following countries: Germany, Belgium, Denmark, Spain, Finland, Greece, Ireland, Italy, Luxemburg, Portugal, United-Kingdom, Netherlands and Sweden.

Delivery will be executed within 48 to 72 hours; cost will be 15 € including taxes for a package up to 10 kg; 21 € including taxes for a package between 11 and 15 kg; 27 € including taxes for a package between 16 and 20 kg; the weight oforderedproducts shall not exceed 20 kg.

 

4.2.2 Zone 3

Zone 3 is formed by the Principality of Andorra.

Delivery will be executed within 48 to 72 hours; cost will be 15 € including taxes for a package up to 10 kg; 21 € including taxes for a package between 11 and 15 kg; 27 € including taxes for a package between 16 and 20 kg; for a package in excess of 20 kg, MEDUSE shall inform the Customer of the cost that will be charged to him; in case of refusal of this cost, the order will be cancelled or modified so that the package weight does not exceed 20 kg.

 

4.2.3 Zone 4

Zone 4 comprises Switzerland and Canada

Delivery will be executed within 48 to 72 hours; cost will be 30 € including taxes for a package up to 2 kg; 42 € including taxes for a package between 3 and 5 kg; 54 € including taxes for a package between 6 and 10 kg; for a package in excess of 10 kg, MEDUSE shall inform the Customer of the cost that will be charged to him; in case of refusal of this cost, the order will be cancelled or modified so that the package weight does not exceed 10 kg.

 

4.2.4 Zone 5

Zone 5 comprises the following countries: Australia, Hong-Kong, Japan, Mexico, New-Zealand, Singapore, Taiwan, Guadeloupe and Martinique, Reunion Island.

Delivery will be executed within 3 to 4 days; cost will be 45 € including taxes for a package up to 2 kg; 60 € including taxes for a package between 3 and 5 kg; 90 € including taxes for a package between 6 and 10 kg; for a package in excess of 10 kg, MEDUSE shall inform the Customer of the cost that will be charged to him; in case of refusal of this cost, the order will be cancelled or modified so that the package weight does not exceed 10 kg.

 

4.2.5 Zone 6

Zone 6 comprises the following countries: USA, French Guyana

Delivery will be executed within 3 to 4 days; cost will be 51 € including taxes for a package up to 2 kg; 75 € including taxes for a package between 3 and 5 kg; 120 € including taxes for a package between 6 and 10 kg; for a package in excess of 10 kg, MEDUSE shall inform the Customer of the cost that will be charged to him; in case of refusal of this cost, the order will be cancelled or modified so that the package weight does not exceed 10 kg.

 

ATTENTION !

In Zones 3,4,5 and 6, customs duties or import duties may be due on importation of MEDUSE products in the State of the Customer’s residence. These duties and taxes, whatever their name or nature, do not concern MEDUSE. Therefore, the Customer shall inform himself about his obligations as stated by the legislation and regulation of his State of residence from competent institutions, administrations and entities and comply to said obligations, including declarations and payments which might be imposed on him in relation with the products he will buy from MEDUSE.


close